Refund Policy

Effective Date: 01-10-2022

At Margalla Supplements, we aim to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a 7-day refund policy under the terms outlined below:

1. Eligibility for Refunds
Refund requests must be made within 7 days of receiving your order.

Products must be unused, unopened, and in their original packaging.

Proof of purchase (e.g., order number or receipt) is required for processing the refund.

2. Non-Refundable Items
Products that have been opened or used.

Items damaged due to misuse or negligence.

Any free or promotional items included with your purchase.

3. Refund Process
To request a refund:

Contact us at [contact@margallasupplements.com] or [+92 331 8256495] with your order details.

Our team will review your request and may ask for photos of the product to verify its condition.

If approved, we will initiate the refund to your original payment method within 5-10 business days.

4. Return Shipping
Customers are responsible for return shipping costs unless the product was defective or incorrect.

Please ensure the product is securely packaged to avoid damage during transit.

5. Contact Us
For any questions or assistance regarding our Refund Policy, please contact us:

• Email: contact@margallasupplements.com

• Phone: +92 331 8256495

• Address: Shop #342, Opposite to Panaroma Center, Lalkurti, Rawalpindi.